Facility and General Services
FACILITY AND GENERAL SERVICES
Optimise your general services with end-to-end traceability
Every day, general services teams handle flows nobody notices until a parcel goes missing: business and personal deliveries, registered mail, HR documents, office supplies and equipment. With hybrid work, recipients are at their desks less often and parcels pile up at reception.
Isitec International helps facility managers, workplace managers and general services teams take back control of these flows: fewer searches, proof for every handover and clear figures to run each site.
🔹Reception overwhelmed by parcels : boxes waiting in the lobby, back-and-forth to notify recipients
🔹Sensitive mail with no proof of delivery : registered letters, contracts and HR documents that must be tracked
🔹Supplies tracked in spreadsheets : stock-outs, overstock and equipment that goes missing
🔹Several sites, no overall view : each building has its own habits and its own figures
OUR ADDED VALUE
PRACTICAL ANSWERS TO YOUR CHALLENGES
End-to-end traceability
🔹Every parcel and letter scanned on arrival
🔹Proof of delivery by signature, badge or photo
🔹Full history available if a claim is raised
Time savings
🔹Recipients notified automatically
🔹Self-service pickup from a smart locker
🔹A reception area free of waiting boxes
Cost control
🔹Supplies without stock-outs or overstock
🔹Measured volumes to size the service
🔹Indicators for ESG reporting
Peace of mind
🔹SaaS software, updates included
🔹Support and maintenance by our teams
🔹Gradual roll-out, site by site
OUR SOLUTIONS FOR FACILITY AND GENERAL SERVICES
From inbound parcels to outbound shipping, including locker pickup and supplies management: four building blocks that work alone or together, all connected to the same traceability software.
TRACEABILITY SOFTWARE
Isitrac 360
tracks and verifies every delivery in real time. Say goodbye to lost parcels, disputes, and hours wasted searching for missing items.
SMART LOCKER
Isilocker
Smart locker solution for secure parcel, mail and IT equipment delivery, with no wiring required.
INVENTORY MANAGEMENT
Isitrac Stock
simplifies inventory management with real-time stock tracking and optimized stock levels.
OUTBOUND SHIPPING
Isitrac N’Ship
Outbound shipments prepared from a single tool, whatever the carrier, with labels and tracking for every consignment.
▎Trusted by 200+ Organizations Across Europe
FAQ
FACILITY AND GENERAL SERVICES FAQ
What solutions does Isitec offer for facility and general services ?
Four connected solutions: Isitrac 360 for parcel and mail tracking, Isilocker smart lockers for self-service pickup, Isitrac Stock for supplies and equipment inventory, and Isitrac N’Ship for outbound shipping.
How do you track parcels received in an office ?
Each parcel is scanned on arrival, then tracked at every step until it is handed to the recipient, with proof by signature, badge or time-stamped photo. The full history remains available in Isitrac 360.
How long does deployment take?
A pilot site can be up and running in a few weeks. A full multi-site roll-out usually takes two to four months.
Do the solutions integrate with our IT systems ?
Yes: single sign-on (SSO), LDAP directory and REST API. Interfaces with carriers and your ERP are reviewed during the scoping phase.
Can public sector organisations buy these solutions ?
Yes. In France, Isitec is listed with UGAP, the national public purchasing agency, so administrations, hospitals and universities can order without running their own tender. In other countries, our team works within your local procurement rules.
▎ REQUEST A FREE AUDIT
HAVE A PROJECT? LET’S TALK.
Tell us about your flows and your sites: a facility services expert will get back to you within one business day.
Response within 24 hours · No commitment · Free demo
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