Prospecting and business development

• Identify new business opportunities (key accounts, ETIs, public authorities)
• Implement a targeted prospecting plan in line with the marketing plan and ongoing campaigns
• Qualify incoming leads and transform them into projects
• Build appropriate technical-commercial offers
• Manage the entire sales cycle up to closing
• Monitor prospecting KPIs and report market information
• Develop and lead a network of facility managers (Atalian, ONET, Vinci Facilities, Samsic etc.)
• Manage and retain key accounts
• Ensure the commercial and contractual follow-up of existing key accounts
• Identify additional sales opportunities (upsell/cross-sell)
• Strengthen links with customer contacts (General Services, Purchasing, IT, CSR, etc.)
• Ensure the satisfaction and loyalty of strategic customers
• Participate in monitoring or steering committees with customers

Project follow-up

• Ensure that internal teams fully understand customer needs
• Ensure that deployment deadlines are met and that customers are satisfied
• Participate in scoping phases to ensure a smooth transition between pre-sales and implementation
• Participate in project monitoring and steering committees